We believe every dependable company has a reliable process for providing products and services. For us, we feel it vital that the entire team list out all the requirements that each knew as crucial to maintaining the property's of our clientele, as a result, we came up with our "eigh golden rules".
Discover your needs:
We make sure to have just the right amount of one-on-one time with every home owner, learning everything we can. From the big picture (Usually why you have purchased the home) to the little details (where the TV remotes are "always" located), we want to know everything we can upfront, ensuring you get exactly what you have asked for.
Discover your home:
Together with our clientele, we always take an extensive tour through each residence to identify everything from old problems and "home habits" to the special details, user conditions and maintenance scenarios.
Home tour with sub-contractors:
With or without you on site (clientele request), we take another guided tour through your home with every contractor and staff member responsible for your home.
We find this familiarization is crucial to the ongoing success & timely response of suppliers when providing services, acquiring quotations and maintaining security.Develop an expenses schedule:
So you are always up-to-date with how we are allocating your funds – avoiding unnecessary surpises, Francisco Luna Property Managers will create an annual calendar with monthly associated (fixed and probable) costs, including utility allowances investigated on historical consumptions.
Procure all working contracts:
We want you to feel safe – always! So we take great pride in securing and delivering all contracts to owners with financial reports and schedules.
Constant home inspections:
We treat you home like gold! Every other day (at least 3 Inspections tours by week), we perform home inspections in order to review everything from utility readings and security to electronics, appliances, cleaning maintenance and landscaping.
Great guest coordinations & welcoming:
Because we want your guest/renters to feel as welcome as possible in Los Cabos, we take the time to discover their vacation needs, helping them to understand the capacity of your property and to contract any external services they may require during their stay
Accurate financial reporting:
To ensure you always feel at ease with the status of your investment property, we take great care when creating detailed expenses reports (in the from of invoices, statements and next month expenses projections) that we send out within the first 10 days of every month.